Contact details from within the UK

The below numbers are free from a UK BT landline; calls from mobiles will be charged at your network's chosen rate.  

Reservations – Pre-rental enquiries – Open Monday to Friday, 0800 – 1700

Please use this number for enquiries before reserving your hire vehicle: 0808 284 4444


Or use our Email Contact Form

Customer Services

Please use this number for enquiries after your rental has taken place.  0808 284 3455 (08:00 to 16:00, Monday to Friday).  Freephone from UK BT landlines. Calls from mobiles will be charged at your network's chosen rate.


Personal Accident Insurance Claim

To make a Personal Accident Insurance (PAI) claim, please call 0345 602 9429.

24 hour Roadside Assistance

Please use this number if you breakdown in the UK or need help on the road.

0800 200 888

Open: 24 hours a day, 7 days a week

Data protection / Information enquiries direct from law enforcement

Contact us by post

Avis Budget UK Limited
Avis Budget House
Park Road
RG12 2EW
United Kingdom

Dispute resolution

We are a member of the British Vehicle Rental & Leasing Association (BVRLA). If you make a complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. These organisations independently review disputes with no additional cost to you.

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