The excess is the amount you pay if something goes wrong during your journey, for example damage or theft of the vehicle. The amount you pay depends on the vehicle you hire, which country you hire it in and whether you choose to reduce the excess by upgrading your level of cover. When you hire a vehicle with us, you'll automatically receive third party, vehicle damage (Collision Damage Waiver) and vehicle theft cover to safeguard you on your journey. If you book on the US website you may find that vehicle damage and vehicle theft cover are not included, as some American credit cards provide insurance for car hire. Third party cover is the basic level you need to hire a vehicle – that's why we always include it. Should you damage another vehicle or passengers and their property, you won't have to pay for repairs or injuries. But, if you have an accident you will still need to pay a fixed excess fee – unless you upgrade your cover. Find out how much you pay depending on what you hire and where you hire it. We also offer Personal Accident Insurance in case you're injured in an accident, however this must be purchased at the counter. 

Need more advice? Call our reservations team.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

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